Terms of Service - Car Service Minneapolis
Minneapolis Car Service provides professionally chauffeured transportation at exceptionally reasonable rates. Minneapolis Car Service Airport proudly provides ground transportation services to metro Minneapolis and its surrounding areas.
CANCELLATIONS & OTHER FEE
Any reservation which is reserved online or call CANNOT be considered FINAL or CONFIRMED until it is approved by one of our representatives along with the price. An email notification of the finalized confirmation will be sent to the email address you provided along with the price once the reservation is confirmed
- ALL RESERVATION CANCELLATIONS HAVE A CANCELLATION PENALTY IF BEING CANCELLED AFTER THE RESERVATION IS MADE AND FINALIZED BY OUR DISPATCH OFFICE
- Sedan, SUVs and Passenger Vans must be canceled at least 6 hours before to scheduled pick-up time within Minneapolis, St Paul, Plymouth, Maple Grove, Woodbury, Edina, Minnetonka, Eden Praire, Bloomington, Wayzata, Brooklyn Park.
- Outside of Twin City at least 12 hours prior to pick-up time.
- 25% CANCELLATION FEE on all cancelations, Full Charge if canceled less than 72 hours before the scheduled Pickup Time.
- 25% CANCELLATION FEE on all cancelations, Full Charge if canceled less than 2 weeks before the scheduled Pickup Time.
- 70% CANCELLATION FEE on all cancelations, Full Charge if canceled less than 12 Hours before the scheduled Pickup Time.
The passenger must notify our dispatch office 5 hours prior to pick up time of any flight changes or Full cancellation will be charged for the scheduled ride.
The passenger will be responsible for collecting all luggage + items when dropped at destination from vehicle. Lost baggage + items by airlines will be passenger's responsibility and waiting time will be charged for waiting at the airport after the grace period has passed.
International & Domestic Flights Grace Time:
There is a 45 Mins Grace period on Domestic Flight from the time the flight actually lands at the Airport. The waiting time will be charged after 45 mins at $1.00/Min.
There is a 1 Hr 10 Mins grace period on International flights. After that the waiting time will be charged at $1.00/Min.
Drivers will be kept at customs for an hour and 15 Mins for international flights and one hour for Domestic Flights. If no contact is made, the driver will be released anda full charge will be charged. If passenger contacts our dispatch office/driver and request the driver to wait, driver will wait and the wait time will be charged at $1.00/Min
There is a 10-min grace period on Non- Airport Pickups. After the grace period a waiting time charge will be charged at $1.00/Min.
Clean UP Fee:
If any drink spills in the car, the passenger vomits in the car, car window or on the door (s). The penalty in the amount of $100$ will be charged to get the car detailed. If there is any Interior/Exterior damage (s) caused to the vehicle by the passenger. There will be a penalty charge applied to the passenger or the billing contact.
CarServiceMinneapolis.com can ONLY have SERVICE ANIMALS with valid Tag (s) travelling in our vehicles. Please inform the booking agent when making a reservation that you are travelling with a pet (Dog/Cat). The pets must be in a Pet carrier while they are riding in our vehicle (s)